Privacy Policy

Effective Date: 07/12/2024

Please read them carefully before using Our Service.

Welcome to Mind Haven Journey (“we,” “our,” or “us”)! These Terms and Conditions (“Terms”) outline the rules and guidelines for using our website, application, and related services (collectively, the “Services”). By accessing or using our Services, you agree to follow these Terms. If you do not agree, please stop using the Services.

Article 1: Who Can Use Our Services

We may collect the following types of information:

A. Information You Provide

Account Information: When you sign up, we may collect your name, email address, username, and password. For younger users, we may require parental consent.

Content You Share: Any messages, comments, or other content you post within the Services.

B. Information We Collect Automatically

Device Information: Details about the device you use to access the Services, such as your IP address, browser type, and operating system.
Usage Data: Information about how you interact with the Services, like the pages you visit and the time you spend on them.

C. Information from Parents or Guardians

If a user under 16 accesses the Services, we may collect consent and contact information from their parent or guardian.

How We Use Your Information

We use your information to:

Provide, improve, and personalize the Services.

Communicate with you, such as sending updates, newsletters, or responding to inquiries.
Ensure the safety and security of all users
Comply with legal obligations.

Sharing Your Information

We do not sell your personal information. We only share information in the following cases:

With Your Consent: When you give us explicit permission.
With Trusted Partners: We may work with partners who help us operate the Services (e.g., hosting providers), but they must follow strict privacy and security rules.
For Legal Reasons: If required by law or to protect the safety of our users.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, such as remembering your preferences or analysing how you use the Services.

You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of some features.

Keeping Your Information Safe

We take your privacy seriously and use security measures to protect your information. However, no system is completely secure, so we cannot guarantee absolute security. Please help us keep your account safe by using a strong password and not sharing it with others.

Children’s Privacy

We are committed to protecting the privacy of children.

If you are under 16, you must have permission from a parent or guardian to use the Services.
We do not knowingly collect personal information from children without parental consent. If we learn we’ve collected information without consent, we’ll delete it.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Opt out of marketing emails.
Withdraw consent for data collection at any time.

To exercise your rights, contact us at [email protected]

Third-Party Links

Our Services may include links to websites or apps run by others. We are not responsible for their privacy practices, so please review their policies before sharing your information.

Updates to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll let you know by posting the updated policy and noting the “Effective Date.”